About Us

hovoshop

1. Who We Are

Welcome to Hovoshop – an online store offering a selection of canvas tote bags that are simple, easy to use, and designed to fit seamlessly into everyday life.

We’re a small team based in the U.S. who appreciate simplicity. Hovoshop is an independently-run shop created with a clear purpose: to provide in-stock, accessible, and transparently listed products for everyone.

2. What We Sell

Hovoshop focuses exclusively on canvas tote bags with pre-printed designs.

All items are sourced from trusted suppliers, inspected, and stocked in our U.S. warehouse before being listed on the website.

We do not offer made-to-order or print-on-demand services. Every product you see on our website is already in stock and ready to be shipped as soon as you place an order.

3. How It All Started

Hovoshop began with a simple idea: “Why not bring thoughtful, easy-to-carry canvas totes with soft and approachable designs into everyday life?”

Through our own shopping experience, we noticed many people searching for tote bags that weren’t overly complicated — just nice enough, easy to match with any outfit, and convenient to carry to work, school, grocery stores, or casual outings.

Canvas tote bags felt like the perfect choice. That’s how Hovoshop came to life.

4. Hovoshop’s Products

We don’t follow trends or try to sell everything. Hovoshop is focused on one thing: canvas tote bags.

Here’s what our bags have in common:

  • Made of durable, lightweight canvas that’s easy to clean.
  • Printed with ready-made designs – especially floral, cottagecore, and celestial themes.
  • Simple design – easy to pair with many styles.
  • No complicated details – no drawstrings, no hidden buttons.
  • Moderate size – ideal for small laptops, notebooks, personal items.

All product photos are taken from actual items in our inventory. You’ll find clear images, accurate descriptions, and visible pricing.

5. How We Operate

Hovoshop is an online-only retail shop. We don’t have a physical storefront. All orders are processed online — from purchase to shipping.

Here’s how we work:

  • Products are pre-stocked in our U.S. warehouse.
  • Once an order is placed, we pack and ship from our local warehouse.
  • Processing time is usually within 1–2 business days.
  • Order are shipped via reliable domestic carriers in the U.S.

We do our best to ensure that every order is packaged carefully and delivered safely.

6. Our Customers

Our products are suitable for many people, but most of our customers are:

  • Women of all ages, especially between 18–40.
  • Those who enjoy a minimal, soft, and easy-to-style aesthetic.
  • People looking for an everyday tote: for school, work, shopping, or casual use.
  • People who value practicality and quiet design.
  • Anyone who wants a functional bag without overthinking their outfit.

7. Why Customers Choose Us

We don’t make big promises, but hare are a few things our customers often say they appreciate:

  • Products match the description – real photos, no mockups.
  • Items are in stock – no delays waiting for production or printing.
  • Clear and honest product information.
  • Fast domestic shipping from a U.S.-based warehouse.
  • Straightforward return and refund policy.

8. Product Descriptions & Images

All product images on the Hovoshop website are taken from the actual items we have in stock. We don’t over-edit colors or use artificial effects.

Each product includes:

  • A clear name
  • Real-life photos
  • A short and informative description
  • Transparent pricing
  • A simple “Add to Cart” button

We aim to keep our website easy to navigate so you can make decisions with confidence.

9. Return & Refund Policy

We understand that shopping online doesn’t always go perfectly. That’s why we offer a clear and fair return policy:

You can request a return or refund within 30 days of receiving your order.

This applies to:

  • Orders with wrong or missing items.
  • Orders with product defects caused by shipping or manufacturing

Please note: We do not accept returns if the item is damaged by the customer (e.g., incorrect use, wear and tear after use, or ordering the wrong item).

To request a return, just email us with your order number and a photo of the item. Full details are available on our Return & Refund Policy page.

10. Our Commitment to Transparency

We operate based on three core values:

  • Transparency
  • Honesty
  • Simplicity

All our products are displayed clearly with upfront pricing and accurate information. We avoid misleading language or exaggerated claims. Hovoshop follows U.S. ecommerce guidelines and aims to provide a shopping experience that is reliable and easy to understand.

11. Thank You & Contact

We know there are many options out there. Thank you for taking the time to visit Hovoshop.

If you’ve shopped with us before, we truly appreciate your trust. If you’re still considering a purchase, we hope the information above helps you understand how we work and what we offer.

If you need any help or have questions, feel free to reach out:

Email: [email protected]

We respond within 24–48 business hours.

We hope you have a pleasant shopping experience with Hovoshop.